Stay With Us

Our Ronald McDonald Houses are places of comfort specifically for pediatric children (ages 0-21) and their families who need to stay close while their child receives treatment. Therefore, the hospital where your child is being treated must refer you.

Steps:

  1. Contact your child’s assigned hospital case worker/ social worker for a referral.  The social worker will ask you some questions to make sure it is a good fit for you.

If you have any problems finding the right person at the hospital to refer you, please contact our staff who will offer assistance. If you have stayed at one of our Houses in the past year, you may call the House directly with your room request.

  1. The hospital social worker will refer you to the appropriate Ronald McDonald House.  House staff will then reach out and confirm your plans and discuss availability.

While we will do our best to accommodate you, we cannot always guarantee a room.  If a room is available, House staff will confirm your reservation and make arrangements for your arrival.  If not, House staff will add you to the wait list and contact you as soon as a room becomes available. Unfortunately, we are unable to confirm all future room requests because every family’s length of stay is different, and therefore our occupancy availability varies.

Once checked-in, you may stay as long as your child is active in treatment. We understand that waiting for a room only adds stress to an already stressful experience.  Please know that we do our best to accommodate you as quickly as possible.  In the meantime, we will provide you a list of alternative lodging options.

Other important information about our Houses:

  • Our Houses are clean, comfortable, and accommodating.  Each family receives a private bedroom, and has access to a variety of common home-like living spaces.
  • Our Houses are intended for families who cannot get home to rest, so we accept referrals for families who live a minimum of 10 miles from the hospital where your child is being treated. Please note, the mileage requirement for RMH near Lurie Children’s and RMH near Advocate Children’s is 15 miles.
  • Families are asked to check in during daytime office hours (9 a.m. to 9 p.m.), but accommodations can be made as needed.
  • Once registered, you and your family may come and go as needed.
  • Anyone under the age of 18 must be chaperoned by their legal guardian at all times. This includes parents under the age of 18.
  • The number of family members who can stay in the House depends on the room sizes available.  Most rooms accommodate 4 people.
  • We suggest a nightly donation of $10, but no family is turned away for their inability to contribute.
  • For health and safety reasons, our Houses are a completely smoke free environment.
  • Families are asked to maintain the cleanliness of their room.
  • Since you are sharing the common areas with other families, we ask families to be respectful and courteous of each other, minimizing behavior that may cause stress or discomfort to other families..

FAQs

Who can stay at a Ronald McDonald House in Chicagoland & Northwest Indiana?
We serve families of children receiving treatment at local children’s hospitals. For the initial visit, the hospital social worker must refer the family to a Ronald McDonald House to ensure they meet all the criteria. Our Houses are intended for the families of pediatric patients, i.e, 21 years or younger.

How do I get a room at a House?
First-time families must get a referral from the hospital social work department. Returning families may call the House directly to be placed on the daily wait list.

Who do I contact if I know a family that needs to stay at a Ronald McDonald House?
To stay at a Ronald McDonald House, a family must be referred by the hospital. To find out which hospital social worker/case manager is assigned to the patient, please contact the hospital directly. They will call us if the family qualifies.  You are welcome to call the House for help in connecting to the appropriate hospital staff.

Are only low income families permitted to stay?
Family income is not considered in the referral process. We welcome all, regardless of income.

How much does it cost to stay?
We have a suggested donation of $10 per night, but no one is ever turned away because of an inability to contribute.

Are all of the Ronald McDonald Houses the same?
All Ronald McDonald Houses throughout the world share a common purpose to keep families together with their hospitalized children. However, each one has a unique design, size, and character, depending on the needs of the hospital(s) and communities they serve.

How many Ronald McDonald Houses are there?
There are five Ronald McDonald Houses in the Chicagoland area and over 359 Ronald McDonald Houses around the globe.

How close are the Ronald McDonald Houses to the hospitals?
Ronald McDonald House near Advocate Children’s Hospital is across the street from Advocate Children’s Hospital

Ronald McDonald House near Northwestern Medicine Central DuPage Hospital is located across the street from Central DuPage Hospital and just a short shuttle ride from the CDH Proton Center in Warrenville

Ronald McDonald House near Loyola University Medical Center is a short shuttle ride to Loyola University Medical Center and 6 miles to the Shriners Hospital in Chicago

Ronald McDonald House near Lurie Children’s is a few blocks from Ann and Robert H. Lurie Children’s Hospital of Chicago

Ronald McDonald House near UChicago Medicine Comer Children’s Hospital is a short shuttle ride or walk to UChicago Medicine Comer Children’s Hospital

Can my family stay at the House with me?
Our rooms range in size and can accommodate between 3-5 people. Parents, grandparents, siblings, and extended family are welcome to stay if they are actively supporting the patient or the needs of the immediate family, room capacity permitting.  All guests over the age of 18 require a photo ID for overnight registration.

What are the Houses and guest rooms like?
Our five Ronald McDonald Houses are special and very unique places, but all provide a comfortable, welcoming environment that is a ‘home away from home.’ There are living rooms, a kitchen, laundry rooms, and play areas for children. Each family is assigned a private bedroom only accessible by that family.

Will I have access to a kitchen?
Our Houses have community kitchens fully equipped with all the plates, glasses, pots and pans and silverware a family will need. We also have House pantries full of non-perishable items that have been generously donated for families. Families can also request a small pantry space to store personal food items. Several volunteer groups also visit the Houses daily to prepare home-cooked meals for the families.

Will I have access to a laundry room?
Our Houses have laundry rooms with washing machines and dryers. The machines are available to all registered families and are free of charge. Detergent, fabric softener and dryer sheets are also provided at no cost.

Do I have to bring my own linens?
The Houses are happy to provide towels and bed linens.

Are the Houses wheelchair accessible?
Yes. The Houses each have elevators that run between floors, and large bathrooms equipped to accommodate wheelchairs. However, not all rooms are wheelchair accessible, so please share your need with staff when discussing your future stay.

Can I have visitors at the House?
Visitors are welcome during daytime hours. All visitors are asked to sign in at the office and must remain with their host family at all times.