Ronald McDonald House Charities of Chicagoland & Northwest Indiana (RMHC- CNI) is pleased to provide information about its privacy policy. Please be assured that RMHC-CNI uses its best efforts regarding privacy protection and data security.


Types of Information Collected and How It Is Used

RMHC-CNI gathers personal information, such as first and last names, home addresses, e-mail addresses, phone numbers, and credit card numbers, only when voluntarily submitted by you. If you make a donation, personal information will be collected from you in order to process that donation. With your permission, we will use personal information collected from you to send you information, such as RMHC-CNI updates or information regarding local Ronald McDonald House events, fundraising campaigns or major grant initiatives.


Security of Donor Information

Donor information is stored within a donor management database within RMHCCNI. Access to the database is restricted to personnel with a legitimate business need to access or modify the information contained therein.


Sharing of Personal Information

Companies may be engaged by RMHC-CNI to perform a variety of functions, such as assisting with donation collection, providing technical services for our Internet sites, etc. Such companies may have access to personal information if needed to perform certain functions. However, these companies may use such personal information only for the purpose of performing that function and may not use it for any other purpose. Other than as provided in this privacy policy, RMHC-CNI does not sell, transfer or disclose personal information to third parties. RMHC-CNI reserves the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the site, to fulfill your requests, or to cooperate in any law enforcement investigation or an investigation on a public safety matter.



You are in control of all personal information you provide to us. If at any time, you would like to correct the personal information we have about you or if you would like to change your preferences for contacts from us, you can let us know by contacting us at the following addresses: Ronald McDonald House Charities of Chicagoland & Northwest Indiana, Tripp Avenue at Airmail Road, PO Box 7002, Hines, Il 60141 or call 630-354-7750. In order to review any personal information we have about you or to ask us to delete that information or to stop further use of the information, please contact us through the phone number or postal address listed above. If you would like to unsubscribe from our email list, please use the unsubscribe link at the bottom of our newsletter emails or contact us through the postal address listed above. It may take up to two weeks to remove you from all of our correspondences, if we have one in production when you request to be removed.



“Cookies” are pieces of information that an Internet site transfers to an individual’s hard drive for recordkeeping purposes. Cookies allow a certain Internet site to remember important information that will make your use of the site more convenient. Like most Internet sites, RMHC-CNI uses cookies for a variety of purposes in order to improve your online experience. For example, we track the total number of visitors to our site on an anonymous, aggregate basis. We may also employ cookies so that we remember you when you return to the site. We may associate personal information with a cookie file in that instance.

Use the options in your Internet browser if you do not wish to receive a cookie or if you wish to set your browser to notify you when you receive a cookie. Click on the “Help” section of your browser to learn how to change your cookie preferences. If you disable all cookies, you may not be able to take advantage of all the features of the RMHC-CNI website.

We use Google services, such as Google Analytics, as well as other third party vendors that place first-party and/or third-party cookies on a browser across our websites. To opt out of Google tracking, please visit their opt-out page. We also use Google AdWords “remarketing” to market our sites across the web. We place a cookie on a browser, and then Google reads these cookies and may serve an ad on a 3rd party site. You may opt out of this ad serving on Google’s opt out page. If you are concerned about 3rd party cookies served by networks, you should also visit the Network Advertising Initiative opt-out page.


Links to Other Sites

We may offer links to sites that are not operated by RMHC-CNI. If you visit one of these linked sites, you should review their privacy and other policies. We are not responsible for the policies and practices of other companies.


Payment Processing and Data Storage

RMHC-CNI uses Blackbaud products for payment processing and data storage. Blackbaud has modified every one of its applications that processes, stores and transmits cardholder data based on PCI DSS and PA-DSS compliance standards. Blackbaud fully adheres to PCI standards regarding secure storage of data, strong access control and other requirements. For further information on this subject please visit Blackbaud’s PCI Compliance page. RMHC-CNI also uses OneCause products for payment processing. For further information on this subject please visit OneCause’s PCI Compliance page.


Changes to our Privacy Policy

Our privacy policy became effective on March 2, 2016. From time to time, it may be necessary for RMHC-CNI to change its privacy policy, so we suggest that you check here periodically. Rest assured, however, that any changes will not be retroactively applied and will not alter how we handle previously collected information.


SMS/MMS Messaging Terms & Conditions

RMHC Chicagoland & NW Indiana | Ronald McDonald House Charities of Chicagoland & Northwest Indiana | Tripp Ave at Airmail Road P.O. Box 7002 Hines IL US 60141



When you opt-in to the service, we will send you a message to confirm your signup.

By opting into messages, you agree to receive recurring automated marketing and informational text messages from Ronald McDonald House Charities of Chicagoland & Northwest Indiana for RMHC Chicagoland & NW Indiana. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.

Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with RMHC Chicagoland & NW Indiana. Ronald McDonald House Charities of Chicagoland & Northwest Indiana reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Ronald McDonald House Charities of Chicagoland & Northwest Indiana also reserves the right to change the short code or phone number where messages are sent.

Message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Your wireless provider is not liable for delayed or undelivered messages.

Your consent to receive marketing messages is not a condition of purchase.



Carriers are not liable for delayed or undelivered messages.



You can cancel any time by texting “STOP”. After you send the SMS message “STOP”, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Ronald McDonald House Charities of Chicagoland & Northwest Indiana again, just sign up as you did the first time and Ronald McDonald House Charities of Chicagoland & Northwest Indiana will start sending messages to you again.



Text “HELP” at any time and we will respond with instructions on how to unsubscribe. For support regarding our services, email us at [email protected].


Transfer of Number

You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply “STOP” from the original number or notify us of your old number at [email protected]. The duty to inform us based on the above events is a condition of using this service to receive messages.



If you have any questions about your data or our privacy practices, please visit our [Privacy Policy].


Messaging Terms Changes

We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. Your continued enrollment following such changes shall constitute your acceptance of such changes.