October 2019 Update – The House is Re-opened!

On October 1, eight months to the day since the pipe burst that flooded the Ronald McDonald House near UChicago Medicine Comer Children’s Hospital, families and supporters celebrated the official re-opening of the House.

Words can’t convey the impact that this House has on children and their families, but Kayla Ybanez, who was staying at the House with her family when the flood occurred, said it best, “We could not be more grateful to the staff, volunteers, Mardelle, and everyone else involved with Ronald McDonald House Charities for everything they gave during this unimaginable time in our life. We’re so happy to be here to celebrate the re-opening so that other families can experience the gift of support that meant so much to us.”

The support of the entire community over the past eight months has been critical to families and their children. Despite many challenges, there was not a single day during construction that we had to turn families away from our services.

Now that the House has re-opened, we look forward to beginning this new chapter and welcoming families back to fill the House with love.



February 2019

On February 1, 2019 – Our Ronald McDonald House near UChicago Medicine Comer Children’s Hospital experienced significant damage to both guest rooms and living spaces because of a pipe burst that permeated all floors when Chicagoland experienced record breaking sub-zero temperatures.

While the damage to the House was extensive, we are incredibly grateful that all families staying at the House were safely relocated to a hotel that evening and that families who have relied on housing to be close to their hospitalized child over the past six months continue to find comfort with our hotel partner, Hyatt Place at University Medical Center.

As damage was assessed and work to repair our House began, we have made every effort to provide some of our services remotely. The House remains closed, but we are hopeful to welcome families back starting in October 2019.

We would like to thank our partners and members of our community who quickly rallied around us, and for the tremendous outpouring of support we have received. Through your donations, letters, and calls asking where help is most needed, we are truly humbled by your generosity. Thanks to you, we will continue to provide as many of our services as possible to keep families comfortable, and most importantly, close to their hospitalized children.

Read the Chicago Tribune story for information about our plan to rebuild and learn how our community can come together to keep families together.